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Authorized Märklin & TRIX
Service Center
 

We also service HAG, Fleischmann and others too!

"Service for the Worlds Finest Trains"

Hi Scott,
 
This afternoon I received your package containing the 3 locomotives. I want to tell you I was so pleased when I unpacked them. You made them look like brand new. Naturally I tried all three of them out and I can tell you they run and perform perfectly, just like they came from the factory. Thank you so much, you made me very happy. The P800 was from my childhood back in Germany. It was bought in the mid 50's.  Scott, you did an absolute terrific job with these locomotives. It is clear to me why Maerklin in New Berlin recommended you. You are just simply the best. Keep up the good work. I will put a check in the mail on Monday 5/11/09.
 
Thank you again Scott!
 
Best regards,
 
Manfred Gaupp

This is just one email received after servicing a customer's locomotives.  Comments like these come in often because we do things the right way.  The technology used today in model trains is very much like the technology found in your computer, automobile and home entertainment center.  Repairing today's model trains takes a lot of technical expertise that can only be gained through intense study, practice, research and hands on training.  We have invested untold hours to learn everything we possibly can about today's technology so we can offer our customers the most professional, high quality repair service available.  With factory tools and over 30 years of experience, we have the knowledge and skill to repair your locomotives the correct way.   We also keep a large stock of spare parts on hand to ensure faster turn around. 

Your valuable locomotives are treated with respect!   Your locomotive is handled carefully.  All locomotives, whether in for overhaul or digital conversion, are completely disassembled, de-greased and cleaned in an ultrasonic bath.  We then reassemble with new parts where necessary.  This always includes new traction tires and brushes.  This assures your locomotive is returned to its original performance. This is especially important for locomotives being converted to digital.  Reliable performance can only be assured from a clean mechanism.  Labor charges are $55.00 per hour.  This charge covers most repairs and conversions. However, locomotives that require additional time due to the complexity of their mechanism or locomotives which require additional decoder programming  will be billed at this base rate plus additional time in 1/10th of an hour increments.

More unsolicited comments about our service:

HE'S DONE IT AGAIN!  HE'S DONE IT AGAIN!  Runs and Sounds Perfect!

Jack Molinari

I just received my converted lok with the 60904 decoder, and I have to say that you are the best dealer regarding speed of service, follow through, efficiency, etc.!!! I knew that these decoders only recently became available, and, for a TYPICAL dealer, I'd have to contact them and remind them to install one of these in the lok they're holding for this purpose. I thought about emailing you, but, from past experience with you, thought you'd likely take care of it ASAP...which, is EXACTLY what you did. What a pleasure to have a dealer take care of these type of "pending" situations without me reminding them.

You're great, keep up the great work, and thanks!!!

Grant Markley