This is just one email received after servicing a customer's locomotives.  Comments like these come in often because we do things the right way.  The technology used today in model trains is very much like the technology found in your computer, automobile and home entertainment center.  Repairing today's model trains takes a lot of technical expertise that can only be gained through intense study, practice, research and hands on training.  We have invested untold hours to learn everything we possibly can about today's technology so we can offer our customers the most professional, high quality repair service available.  With factory tools and over 30 years of experience, we have the knowledge and skill to repair your locomotives the correct way.   We also keep a large stock of spare parts on hand to ensure faster turn around. 

Your valuable locomotives are treated with respect!   Your locomotive is handled carefully.  All locomotives, whether in for overhaul or digital conversion, are completely disassembled, de-greased and cleaned in an ultrasonic bath.  We then reassemble with new parts where necessary.  This always includes new traction tires and brushes.  This assures your locomotive is returned to its original performance. This is especially important for locomotives being converted to digital.  Reliable performance can only be assured from a clean mechanism.  Labor charges are $55.00 per hour.  This charge covers most repairs and conversions. However, locomotives that require additional time due to the complexity of their mechanism or locomotives which require additional decoder programming  will be billed at this base rate plus additional time in 1/10th of an hour increments.

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